Descrição da Função

Join us and Shape Healthier Lives 100% Remote in Portugal!

Are you passionate about nutrition, making a positive impact and connecting with people? We looking for a Customer Engagement Services Advisor Nutritionist German Speaker to join our vibrant and diverse team!

What Youll Do:
Be the first point of contact for customers, responding to queries via phone and written channels.
Share your nutrition expertise by providing clear and accurate information about Nestlé products.
Counsel clients on healthy eating habits for themselves and their families, offering tailored advice on nutrition and dietary needs.
Resolve sensitive and complex cases, always maintaining professionalism and empathy.
Act as a proud ambassador for our iconic brands, keeping customers informed about new products, campaigns, and features.
Collect valuable customer feedback to enhance our FAQs and knowledge base.
Collaborate with stakeholders, sharing insights on health and nutrition to shape informed business decisions.
Adhere to Nestlés standards for handling customer complaints efficiently and effectively.
Redirect inquiries to the right stakeholders when necessary.

What Makes You a Perfect Fit?
Native or fluent in German (mandatory) fluent in English or Portuguese.
Bachelors degree in Nutrition, Dietetics, Life Science, Food Science, or a related field.
Up-to-date knowledge of German nutrition standards, institutions, and government strategies.
Expertise in baby and adult nutrition, from first bites to balanced diets.
Strong communication and problem-solving skills, with the ability to multi-task.
Detail-oriented, autonomous, and adaptable in a remote work environment.

What we offer:
A culturally diverse team and local/international exposure.
Flexible working environment tailored to your needs.
Engaging wellbeing activities to support work-life balance.
Competitive salary and performance-based bonuses.
Meal Allowance Card and Flex Benefits you choose what suits you best!
Discounts through the Nestlé Club with our amazing partners.
Free (and delicious!) coffee at our Lisbon office.
On-site medical support in Lisbon for your convenience.
Continuous learning with e-learning courses and training programs.
Career progression opportunities, including international mobility.

Ready to make a difference?
Apply now and lets build a healthier future together one connection at a time!








Clique aqui para se candidatar!